FAQs - Stand up pouches factory

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What information should I provide for quotation?

We need details as follow:(1) Bag type   (2)Size  (3)Printing colors  (4) Material (5) Quantity

Do you have a minimum order quantity?

Yes, our MOQ is 10,000pcs. But if you have Many artworks with the same artwork. We can accept 5000 pieces or less as MOQ

Are you a manufacturer?

Yes, We are fexible packaging pouch Factory. Our pouch are customized with size, material and printing

Can I get samples for free?

Yes,  Sample (pouch we produced for other customers) is for free. You only need afford DHL freight charge, which can be refund when order.

What is the average lead time?

The lead time is about 18 days.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or T/T: 40% of pouch valve + 100% plate charge as deposit in advance. The rest money paid before shipping.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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